CLOSED: SugarCRM/PHP Contractor (2 months) Boulder, CO / telecommute

VC-funded startup in Boulder, CO is looking for a SugarCRM contractor to configure a hosted SugarCRM solution, add modules, create reports, etc.

Must have experience administering SugarCRM
Must be very strong in PHP and MySQL
Preferably will have written a module for SugarCRM

Approximate contract-length is 2 months full-time. (This is not a part-time position).

Telecommute is OK - however must have at least one meeting in Boulder, CO.

Must be located in the U.S. and eligible to work for any company in the U.S. without sponsorship.

Please send resume and cover letter to jobs at createksolutions dot com

Please include the following information:

work authorization (U.S. Citizen, Geen Card), etc.
hourly rate expectation (range is fine)
availability (2 weeks notice, etc.)

CLOSED: Technical Support Engineer (Boulder, CO)

A growing startup located in downtown Boulder, CO is seeking an experienced technical support engineer to help us provide high-quality technical support to our valued customers - both internal and external.

The ideal individual must have both strong technical skills and strong inter-personal skills. You would be joining a growing team and would have the opportunity and the responsibility to provide valuable input as our team grows and scales.

Must be a team player who is willing to wear multiple hats. You would initially be providing support at all levels - Tier I - Tier III, but this would emerge into a Tier III support role as the teams grows.

Responsibilities:

• Provide support for multiple web-based products.
• Triage complex technical issues, resolving or escalating them as appropriate.
• Act as a customer advocate in relation to the development team to ensure that customer needs are addressed in ticket escalations.
• Take ownership of support incidents.

• Create detailed documentation for issues and their resolutions.

Qualifications:

• Experience reading and debugging PHP and JavaScript.

• Experience working with HTTP, HTML, XML, CSS, and Regular Expressions.
• Experience working with SQL (MySQL is a plus)

• Experience working in a start-up environment is a plus.
• Must be able to assess customer needs and prioritize support requests.
• Friendly, patient, and professional inter-personal skills.

Travel: very limited - if at all
On call: will participate in rotation

This is a contract-to-hire position.

To apply, please send your resume to jobs at createksolutions (dot) com.

Please include the following:

Expected salary range (broad range is fine at this point)
Work Authorization Status (U.S. Citizen, Green Card, etc.)
availability (2 weeks notice, etc.)